Returns

How To Make A Return:

 Step 1: please email us at info@oxley-co.com and provide your name, order number, item you would like to return. Inside the return package, please include a note with the above information included.

Step 2: We will email you a return shipping label (Canadian customers only) to be printed out and attached to the package.

**Please note**

Returns will incur an $8 fee that will be deducted from the return amount- this covers the return shipping and restocking fee.

For US and international customers:

We unfortunately cannot cover the return shipping charges for international orders. It is your responsibility to return the items to us. There is no $8 restocking fee for international orders. Any customs or added fees upon return will be deducted from the return amount.

Exchanges:

Exchanges can be done at no extra charge for local orders (within Kamloops). If shipping, the item must be returned (please see "How To Make A Return" above) and a new order must be created for the next item.