How To Make A Return:
Step 1: please email us at firstname.lastname@example.org and provide your name, order number, item you would like to return. Inside the return package, please include a note with the above information included.
Step 2: We will email you a return shipping label (Canadian customers only) to be printed out and attached to the package.
Returns will incur an $8 fee that will be deducted from the return amount- this covers the return shipping and restocking fee.
For US and international customers:
We unfortunately cannot cover the return shipping charges for international orders. It is your responsibility to return the items to us. There is no $8 restocking fee for international orders. Any customs or added fees upon return will be deducted from the return amount.
Exchanges can be done at no extra charge for local orders (within Kamloops). If shipping, the item must be returned (please see "How To Make A Return" above) and a new order must be created for the next item.